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Energy  Advice
On 19th October 2018 the Energy Saving Service was officially launch by Andrew Lewer M.P. As a memento of the event a pictorial representation of the project was produced

Energy Advice

In addition to advising on all aspects of claiming benefits, our advisors are now able to offer advice on energy efficiency in the home.

Northamptonshire Energy Saving Service (NESS) is an exciting new 3 year £1.1million Project funded by National Grid’s Warm Homes Fund which aims to tackle Fuel Poverty across Northamptonshire. 

The Project which aims to support up to 6,000 households over the three year period was designed and is being delivered by Community Law Service ( Northampton & County)  in partnership with Care and Repair (Northamptonshire), South Northants Volunteer Bureau (snvb) and Citizens Advice Services Corby and Kettering. Northamptonshire County Council are providing a strategic lead for the Project.

The service will provide:

• Comprehensive Welfare Benefit advice and Benefit and grant income maximisation

• Support for households to find better deals for the supply of energy: electricity and/or gas, LPG or heating oil. Debt advice and casework and Money advice including financial capability support e.g. budgeting advice, access to basic bank accounts

• Referrals for Warm Homes Discounts

• Referrals for Priority Services Register

• Home energy assessments followed by a range of practical measures in the home to address the issues identified

• Identification of eligible households and administration of the Emergency Fund for replacement boilers where the need cannot be met through any other resource and carrying out all the required works

• Gas safety checks, servicing and minor boiler repairs

• Referrals for support under ECO

• Energy efficiency advice

• A mixed model of service delivery aimed at maximising access to the Project services which will include advice centre appointments, community outreach appointments, home visits, telephone advice, email advice and innovative service delivery on the Rural Information Centre vehicle


Telephone 01604 623700 or email enquiries@nessteam.org.uk



    Community Law Services is able to offer services free of charge thanks to donations from the following organisations:
    Money Advice Service
    Legal Aid Agency
    East Northants Council
    Northampton Borough Council
    British Gas Energy Trust
    Children in Need
    Warm Homes
    Energy Saving Service


    Community Law Service Northamptonshire, 49 - 53 Hazelwood Road, Northampton NN1 1LG.
    T: 01604 621038. F: 01604 232412. E: enquiries@communitylawservice.org.uk.

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