IMPORTANT ENERGY CHANGES ALERT
You will have heard that some older Economy 7 & similar multi-rate electricity meters will stop working in June 2025, due to the ‘Radio Teleswitch Service’ (RTS), which allows these meters to function properly is due to be switched off. Therefore, it’s important to check now if you’ll be affected, what it means and what you can do.
The RTS, also known as the Dynamic Teleswitch Service, allows some older, traditional (non-smart meter), multi-rate electricity meters to function properly. These include Economy 7 and Economy 10 meters.
The RTS allows these meters to switch between peak & off-peak rates, or turn your heating or hot water on and off. This enables energy suppliers to offer tariffs with cheaper off-peak rates, so you can heat your home & allow your hot water system to warm up for less overnight.
The service was due to be switched off on 31st March’24, however extended to 30th June’2025, to allow energy suppliers more time to replace the 600,000 RTS meters still in use. This is necessary as the RTS is now reaching the end of its natural life & equipment can no longer be properly maintained.
If you have not been contacted already, please contact your energy provider now, to avoid disruptions to your heating & hot water. If your RTS meter isn’t replaced by 30 June 2025, it may not work properly.
A Smart meter should enable you to continue using heating & hot water in a similar way, with automatic peak and off-peak rates. Always check you’re on the best tariff/s!
Be aware of scams – meter replacement is free & your supplier will never ask you to provide payment details, or make a payment if booking an appointment.
Any doubts/further questions – please follow the link to the Money Saving Expert web site https://www.moneysavingexpert.com/utilities/replace-your-old-rts-meter-as-soon-as-possible