Welfare Benefits

In 2022 – 2023 we provided Welfare Benefits advice to  2,156 people and helped them to claim over £7,681,674 of additional benefit income.

Debt Advice

In 2022-2023 we provided specialist Debt advice for 1499 people and helped with the management of £20,904,697 of Debt including the administration of 173 Debt Relief Orders and support for 10 Bankruptcies.

Housing Advice

In 2022-2023 we provided specialist Housing advice for 975 people including representation for  Repossession and Eviction cases at the County Court with a 98% success rate at keeping people in their homes.

Energy Advice

In 2022-2023 our Energy Advice projects provided a range of support to 1,645 households and helped them achieve energy savings of over  £52,000.

Immigration Advice

In 2022-2023 we provided specialist Immigration advice and help with claims and appeals for 345 people

 
We are currently experiencing very high demand for our service. We would ask that you only contact us or make a referral to us if it is an area of advice we offer. Waiting times for contact from a triage worker is currently up to 10 working days. The wait time for appointments is currently 2-4 weeks. Please tell us if you have an urgent matter.
Last month, 31 appointments were not attended and another 28 were cancelled at short notice. Our appointments are in great demand. If you make an appointment, please do your utmost to attend, or notify us in good time if you are unable to attend so we can offer the slot to another person.

Specialist Independent Advice

Community Law Service (Northampton and County) is a registered charity and an independent provider of specialist social welfare advice. Our aim is to improve the health and wellbeing of local residents through the provision of specialist advice in the areas of Welfare BenefitsDebtHousing, Energy Advice, and Immigration.

Our services range from one-off specialist advice to a comprehensive specialist casework service and representation at court or tribunal. We offer a mixed model of service delivery aimed at promoting equality of access to our services. This normally includes drop-in sessions and appointments at our advice centres, community outreach services, home visits and advice by telephone or email.

If you are working with a client and would like to make a referral to our services, please visit our referrals page.

Our Impact 2022-2023

19,677

People provided with specialist advice & information

£7,681,674

Welfare Benefit, Grant and other income secured for local residents

£20,904,697

Debt Managed for people advised

1645

People Funded with Fuel Poverty Support.

Latest News

Act quickly or risk losing your benefits

Act quickly or risk losing your benefits

Tax Credits claimants in Northamptonshire are set to receive a letter about Universal Credit early this year – with Northamptonshire charity Community Law Service urging everyone to act quickly or risk losing their benefits. The Department of Work and Pensions (DWP)...

Enquiries

For general enquires, please contact us on:

Northampton

01604 621038

 

 

 

Wellingborough

01933 313020

 

 

 

Rushden

01933 313020