We are currently experiencing very high demand for our service. We would ask that you only contact us or make a referral to us if it is an area of advice we offer. Waiting times for contact from a triage worker is currently up to 10 working days. The wait time for appointments is currently 2-4 weeks. Please tell us if you have an urgent matter.
Last month, 31 appointments were not attended and another 28 were cancelled at short notice. Our appointments are in great demand. If you make an appointment, please do your utmost to attend, or notify us in good time if you are unable to attend so we can offer the slot to another person.
Specialist Independent Advice
Community Law Service (Northampton and County) is a registered charity and an independent provider of specialist social welfare advice. Our aim is to improve the health and wellbeing of local residents through the provision of specialist advice in the areas of Welfare Benefits, Debt, Housing, Energy Advice, and Immigration.
Our services range from one-off specialist advice to a comprehensive specialist casework service and representation at court or tribunal. We offer a mixed model of service delivery aimed at promoting equality of access to our services. This normally includes drop-in sessions and appointments at our advice centres, community outreach services, home visits and advice by telephone or email.
If you are working with a client and would like to make a referral to our services, please visit our referrals page.
Our Impact 2022-2023
19,677
People provided with specialist advice & information
£7,681,674
Welfare Benefit, Grant and other income secured for local residents
£20,904,697
Debt Managed for people advised
1645
People Funded with Fuel Poverty Support.
Latest News
Our pledge to help people keep their homes
We are the Housing Loss Prevention Advice Service (HLPAS) provider and can help you keep your homes.
Act quickly or risk losing your benefits
Tax Credits claimants in Northamptonshire are set to receive a letter about Universal Credit early this year – with Northamptonshire charity Community Law Service urging everyone to act quickly or risk losing their benefits. The Department of Work and Pensions (DWP)...
Enquiries
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